****PLEASE NOTE: Our office hours are Tuesday-Friday 10:00 AM - 5:00 PM C.S.T. We will respond within one business day.****
We Ship FedEx and USPS
Tallyn's is environmentally RESPONSIBLE and saving you GREEN!
Whenever possible, we will use HIGH QUALITY Recycled Boxes and save you money in Shipping Costs. Also, our choices in packaging materials reduce landfill waste and are often more environmentally friendly.
We are sorry for any delays in answering your questions and will respond as soon as possible
Items that are still unpaid beyond the 5-day payment deadline will receive an unpaid item dispute notice, unless prior arrangements have been made.
Frequently Asked Questions (FAQs)
Will you ship outside USA?
. No, our operations are confined to domestic (USA) sales only. Therefore we cannot export to Canada, Mexico, UK, Nigeria or any other non-USA country regardless if buyers are willing to pay for extra shipping costs. We are sorry for the inconvenience.
What if there is a problem with the item I ordered?
If there is a problem, please contact us before leaving negative feedback. We have procedures in place to issue refunds, replacements, or reimbursements depending on the situation. Contact us to see what applies. Each eBay listing is different.
What are your hours of operation?
Our Ebay Sales Desk hours of operation are Tuesday - Friday 10:00AM-5:00PM C.S.T.
How can we contact you with a question that needs an immediate answer?
Feel free to call us at 309-692-5005.
Do you charge sales tax?
According to our accountant, we ONLY need to charge Illinois Residents an 8.5% Sales Tax as per the law.
I am from another country but have a shipping address in the USA. Can I buy?
No, we have automatic filters set up with eBay and all non-USA buyers will be filtered.
I want the order shipped to another address other than the PayPal confirmed address in my order is this possible?
No, if you are paying with PayPal, in compliance with eBay and Paypal security memos, all orders must be shipped to the Paypal confirmed address of the order.
Do you allow local pickup?
Yes, we operate out of Peoria, IL 61615. Normally, all eBay orders are to be shipped, but Local Pick-Up is an option. Please notify us BEFORE the auctions end that you wish to Locally Pick Up the item.
Do you accept Certified Checks and other non-Paypal forms of payment?
No, we only accept Paypal and Credit Cards as our forms of online payment.
What Credit Cards do you accept?
We accept MasterCard, VISA, Discover, and American Express. Please notify us through the eBay Message service to obtain a phone number to call and give us your credit card information. We are obligated to verify all Credit Card purchases.
What about Shipping Insurance and Quality Packaging?
Shipping Insurance and Quality Packaging Materials are INCLUDED and figures in to the shipping cost.
When can I expect delivery?
Most orders are delivered within 2-6 business days from the day the eBay item leaves us. We ship USPS and FedEx GROUND. We do not have any guaranteed transit times from USPS, so please allow at least 10 business days for delivery. All eBay sales are processed on Tuesdays ONLY and shipped either on those weekdays or the following weekday. Please email us for a shipping quote if you would like Second Day or Next Day Air.
Are there additional charges to Alaska and Hawaii?
Yes, please email for additional charges. We will get you a personal shipping quote ASAP.
How do you calculate shipping?
Please note that insurance is included in shipping costs.
Can you ship to a P.O. Box?
YES, we do ship to P.O. Boxes, but only through USPS.
What are the terms of sale and returns?
All sales are final and contractually binding. Please make sure of your purchase. Some, but NOT all of our items for eBay sale carry a 14 Day, Money Back guarantee. We also have a 90 day Working Warranty to protect against defective items. Nonfunctional merchandise will be exchanged or repaired at the seller's prerogative. Please print out a receipt using your PayPal account for your records. If you must return an item, please call for directions on what carrier to use. Any unauthorized returns may be subject to a refund refusal.
Because we collect some goods through Trade In, Exchange and Demo transactions, not all sales of goods on the site are necessarily endorsed by or affiliated with the original manufacturer of the goods or the owner or licensee of a mark associated with the goods. Tallyn?s Professional Photographic, however, stands by all sales on our auctioned products and offers its guarantees and warranties on most every purchase, when applicable. Please check the listing of an item to determine whether or not the warranty is included.
Do you leave feedback?
Yes, our feedback is automated. Please leave us feedback first and we will automatically leave one for you. There is no need to request feedback.
Do you guarantee the accuracy of the product information provided?
No, but Tallyn's Professional Photographic does its best to give the best and the most accurate descriptions for its eBay products. For more updated info on the auctioned product, please refer directly to the manufacturers' official website or contact customer service for accurate and updated information.
Can you help with technical and operational questions?
We promise to do our best to answer any questions you have regarding the products we sell but encourage you to consult manuals or tutorials provided by the Manufacturer.
Is email your means of communication?
Yes, emails provide a written record of conversations or a paper trail which no human memory can surpass. Furthermore, we do not want to deal outside eBay due to its Buyer / Seller Policies.
By purchasing from you am I bound by any agreements?
Yes, by clicking "Buy It Now" or purchasing through the awarding of a winning bid, buyers agree, consent and abide to all of the aforementioned auction terms and those indicated in the eBay's FAQs.